Terms of sale

A ticket is permission to attend one event — what the law calls a revocable licence. It is not a piece of property. The event organizer can revoke it, and if that happens for a reason that is not your fault (like a cancelled event), you get your money back under our Refund policy.

Each ticket admits one person, once. The QR code stops working the moment it is scanned at the gate. A season pass works the same way per game: it admits the pass holder once at each home game.

Don't share a screenshot of your QR code. Whoever scans it first gets in, and everyone after that is turned away. Tickets that have been duplicated, or resold outside of Virden Live, may be refused at the door without a refund.

Events sometimes move or get cancelled — weather, league scheduling, things outside anyone's control. If that happens to your event, our Refund policy says exactly what you are owed.

Venue management may refuse entry to, or remove, anyone who is intoxicated, disruptive, or a risk to the safety or enjoyment of others — the same standard practice as at any public venue. No refund is owed in that case. Routine security measures, like a bag check, may be a condition of entry.

All prices are in Canadian dollars. Checkout shows the full breakdown before you pay: the ticket price, a per-ticket booking fee, and GST and PST. The total on the pay button is the total you are charged — nothing is added afterwards.

Tundra Oil & Gas Place and The Aud Theatre are Town of Virden public facilities. Attending an event means following the venue's own rules posted on site, in addition to these terms.

Reach the box office: [Box office contact — phone and email to be added]